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Support & Services


Konica Minolta’s Universal Printer Driver is a powerful new print solution that increases print productivity and reduces administrative costs by offering a single printer driver for all devices. Just select, set up, and print.

A Universal Printer Driver is for you if you are:

  • A business manager using multiple MFPs with varying speeds and output capabilities.
  • A mobile professional looking for the right output device for your report.
  • An IT professional with a growing workload trying to handle more devices in less time.
  • A user with multiple printers and devices.


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Windows 7

Konica Minolta supports most of all of its laser printers, multifunctional and fax devices with Windows 7. The latest drivers are available in the download section. Please check the following list (PDF) for detailed information on drivers and supported devices.

Windows 7 driver compatibility list for laser printer (89 KB)
Windows 7 driver compatibility list for copier / print systems (175 KB)
Windows 7 driver compatibility list for production printing systems (46 KB)

Mac OS X V10.6 (Snow Leopard)

Konica Minolta supports most of all of its laser printers, multifunctional and fax devices with Mac OS X 10.6. The latest drivers are available in the download section. Please check the following list (PDF) for detailed information on drivers and supported devices.

Mac OS X V10.6 driver compatibility list for laser printer (78 KB)
Mac OS X V10.6 driver compatibility list for copier print systems (132 KB)
Mac OS X V10.6 driver compatibility list for production printing systems (46 KB)


The Service You Deserve, The Support You Demand

Every one of our technicians is Konica Minolta trained and accredited. We have invested in great people, ongoing training and a diversity of skills to make sure that we can provide you with a better service experience.

Our commitment to training and education is absolute and we extend this commitment to you and your employees.

We don’t just sell equipment, software and services, we instruct in their usage and troubleshoot when needed. Our ongoing, internal education program ensures that our people remain current to serve you better. Furthermore, our technicians are incentive driven, earning bonuses based on uptime, response time and recall ratios, among other variables.

The upshot? Greater speed and accuracy.

Real-Time Communication

  • A friendly member of our support staff answers calls during business hours, not an automated voice.
  • We endeavour to respond to each service call within 30 minutes to provide an ETA.
  • Customers can place service calls online.

Directors take Support Seriously

  • Every director is available at any time to you, our client, whenever you feel we can improve or assist.
  • It can be frustrating when things don’t go to plan. We are prepared to come and see you to work out the right solution.

Superlative Support

  • 100 percent manufacturer-trained technicians
  • Good parts availability in every tech’s mobile inventory
  • 3-hour, onsite response time thanks to zoned technicians
  • 1/2 hour callback policy
  • Real-time technician dispatch

Unmatched Maintenance
We back every product we sell and solution we suggest with a strong commitment to maintenance, which includes parts, labor, supplies, toners and drums.

  • More than R1 million of replacement parts are in stock at all times.
  • We maintain a fleet of loan units for customers when we have to remove a machine to our
    workshop for repairs.
  • Using state-of-the-art software, we track usage in key copiers and can suggest ways to
    lengthen print life.